You will find answers to the many frequently asked questions in the FAQ section of our website. If this doesn't help please do contact us by any of the following ways and we will be pleased to help. Over the holiday period we recommend phoning us on +44 1904 202 241 rather than emailing.
PLEASE NOTE: WE ARE AN INDEPENDENT RETAILER NOT THE MANUFACTURER AND WE ARE UNABLE TO OFFER SUPPORT, EXCHANGES OR REFUNDS UNLESS YOU PURCHASED YOUR OG DOLL DIRECTLY FROM US. PLEASE CONTACT THE RETAILER WHERE YOUR DOLL WAS PURCHASED OR THE MANUFACTURER.
Our Generation World
01904 202 241